Job Overview

WildChina Education is seeking a results-oriented Operator to join our Beijing office. We are looking for a candidate who is passionate about hands-on learning, sustainability, and educational travel, and who enjoys collaborating with educational institutions. The ideal individual will excel at building rapport with diverse stakeholders and thrive in a fast-paced, high-pressure environment. If you’re eager to innovate best practices to enhance vendor management skills and contribute to both the team and the broader business goals, we would love to hear from you.

Job Responsibilities

• Working with other WildChina staff members to prepare and execute our programs with the goal of meeting and exceeding client’s (teacher and student) expectations.
• Ensuring our risk management and safety procedures are followed to the letter on every single program.
• Researching new vendors based on price and quality and selecting them based on the vendor management plan.
• Communicating with the vendors and performing the quality check, auditing, dealing with the price and improvements.
• Make necessary bookings for each program, including but not limited to (accommodation, tickets, restaurant, transport), and make adjustments to the itinerary if necessary
• Deal with any emergency happens before, during/after the program.
• Prepare budget form for program and try to operate trips within budget.
• Follow operation SOP and assist to improve it.
• Prepare all needed materials for the program and be with the trip on the ground when needed.
• Join the program on the ground when needed (at least 5 times a year)

Requirements

• Excellent oral and written English.
• Experience in dealing with vendors with negotiation and decision-making skills.
• Excellent analytical and problem-solving ability with communication skills.
• A proven ability to multitask and work in a fast-paced environment whilst remaining level-headed under pressure.
• A proven ability to work in a team environment.
• Thorough with a strong attention to detail.
• Software skills.